Shipping policy
Last updated: September 23, 2026
All orders ship from our warehouse in Ottawa, Ontario, Canada.
Processing time
Orders are packed and handed to the carrier within 1–2 business days (Monday to Friday, excluding Canadian statutory holidays). You will receive an email with tracking information as soon as your order ships.
Shipping within Canada
Shipping is charged as a flat rate based on the weight of your order and your province, and is shown at checkout before you pay.
| Order weight | Ontario, Quebec, Manitoba, Saskatchewan, New Brunswick, Nova Scotia, PEI, Newfoundland and Labrador | British Columbia and Alberta |
|---|---|---|
| Up to 12 kg | $11.99 | $19.99 |
| 13–20 kg | $21.99 | $29.99 |
| 21–30 kg | $31.99 | $39.99 |
| 31–50 kg | $46.99 | $59.99 |
| Over 50 kg | $119.99 | $149.99 |
All prices are in Canadian dollars. As a guide, a 1 L bottle weighs about 1.5 kg packed and a 3 L tin about 3.5 kg, so most household orders fall in the lowest band.
Estimated delivery times after your order ships: 2–5 business days for Ontario and Quebec, and 4–10 business days for the rest of Canada. These are carrier estimates, not guarantees; rural addresses and holiday periods can take longer.
We do not currently ship to Yukon, the Northwest Territories or Nunavut through the website. If you are in one of these territories, contact us for a shipping quote.
International shipping
We ship to the United Kingdom, Ireland, France, Germany, Belgium, the Netherlands, Spain, Portugal, Italy, Austria, Switzerland, Denmark, Sweden, Norway, Finland, Poland, the Czech Republic, Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong, Malaysia, Israel and the United Arab Emirates. International rates are calculated by Canada Post at checkout based on your address and the weight of the order. Delivery typically takes 7–21 business days after shipping.
International orders may be subject to import duties, taxes and customs fees charged by the destination country. These are set by your country's customs authority and are the responsibility of the recipient; they are not included in our prices or shipping charges. We are not able to mark commercial shipments as gifts.
We do not currently ship to the United States through the website.
Tracking your order
Every order ships with tracking. If your tracking has not updated for 5 business days, or your order is marked as delivered but you have not received it, contact us at sales@globcofoods.com with your order number and we will open a trace with the carrier.
Incorrect addresses
Please double-check your shipping address at checkout. If a package is returned to us because the address was incomplete or incorrect, we will contact you to arrange reshipping; a second shipping charge may apply. Orders that cannot be delivered and are returned to us will be refunded for the product price only.
Damaged in transit
Olive oil is packed to travel, but glass can break. If your order arrives damaged or leaking, email us within 7 days of delivery with a photo and we will replace it or refund you in full. See our refund policy for details.
Wholesale and large orders
For restaurant, retail or bulk orders, contact us for freight rates.